Archived postings filed in “Technical Support”

Data Warehouse Developer

Status: Closed

Position Summary:


We are looking for a Data Warehouse Informatica Developer to join our team in Mechanicsburg, PA.
The position requires a minimum of 3 years experience in the following:

    • ETL architect in designing, implementing and maintain enterprise level data warehouse solutions using the Informatica ETL toolset.
    • Designing, implementing and maintaining Oracle data warehouses and a data warehouse application and data base architect.
    • Oracle’s SQL and PL/SQL programming, UNIX shell scripting in a multi-server environment, secure FTP and SCP programming, server to server interfaces using SSJ protocol, and performing migrations, upgrades of Informatica or comparable software and objects.
    • Logical and physical data warehouse modeler, using Erwin, Oracle Designer, or some other modeling tool.

    Modeling techniques include star/snowflake schema design, dimensional modeling, federated query design, data mart design, and re-design efforts in support of an enterprise data warehouse solution.
    A thorough knowledge of relational data base management systems (RDBMS), data warehouse design methodologies, performance turning and monitoring, space utilization, sizing requirement and date integrity is required. An understanding of On-line Analytical Processing (OLAP) is also needed.

    BENEFITS: Full benefits, including dental, medical, life insurance, matching IRA, paid vacations and holiday and more.

    REQUIRED: US Citizenship

    Location:


    Mechanicsburg, Pennsylvania

    Length:


    Permanent

    Compensation:


    $85,000 – $100,000

    Click here to apply.

    Network Systems Technician

    Status: Closed

    The Network System Technician is a position that requires a foundational emphasis on Linux based solutions that include abilities in development, configuration and maintenance of Linux and Microsoft based applications. The preferred candidate will have a strong skill set in networking and willing to learn all areas of technology (voice and data).

    The Technician will work from a home office 50% of the time and on-site with clients the other 50%.  A typical schedule is 8-5, M-F

    75% of the position is reactive in terms of handling service requests and troubleshooting.  25% of the position is creative development of solutions and proposals.

    Job Responsibilities

    • Provides end-user hardware and/or software support and training when required; troubleshoots as needed.
    • Assesses malfunctions of hardware and/or software applications.
    • Voice over IP support, troubleshooting, and implementation.
    • Network engineering, installation, and optimization.
    • Troubleshooting and documentation of network systems and activities.
    • Analysis of current systems for optimization and upgrade.
    • Prepare written materials for the purpose of documenting activities.
    • Attend seminars, conferences, in-service training and staff meetings as required.

    Requirements

    • Experience with Cisco Routers and Devices.
    • Proficiency in Linux, Microsoft Windows and Microsoft Office applications with an emphasis on network applications.
    • Intermediate knowledge in hardware and networking.
    • Ability to provide excellent customer service and public relations outreach.
    • Proven ability to effectively manage multiple priorities and meet deadlines.
    • Flexibility and problem-solving skills.
    • Demonstrated ability using a “hands on” technical knowledge.
    • Ability to perform a variety of professional tasks including, but not limited to, technology services, troubleshooting and diagnostics.
    • Deliver effective solutions with plans for implementation.
    • Excellent written and verbal communications skills with a demonstrated ability to make difficult concepts easy to understand.

    Education/Training/Licensing

    • High School Diploma or equivalent is required.
    • It would be helpful, but not necessary to have a working knowledge in CentOS, MySQL, Webmin, Apache, Samba, IMAP, Zimbra, FreePBX, SQL Server, Java, C++, JavaScript, PHP and HTML.

    Location:

    York, PA

    Compensation:

    $30,000 -$40,000

    Click here to apply.

    SEO/PPC Technician

    Status: Closed


    Our client is looking for an intelligent, motivated SEO & PPC technician for a full-time opportunity to assist their customers in meeting their Web presence objectives. The ideal candidate will have at least one year of experience in Search Engine Optimization (SEO) and Pay Per Click Advertising (PPC), strong written and verbal skills, and Google AdWords certified. The candidate should also be results driven, ambitious, organized, articulate and a self-starter. The SEO/PPC Technician will be responsible for developing, implementing and launching SEO and PPC Campaigns for various clients in an array of industries. The candidate must have a strong understanding of search engine marketing in Google AdWords, Google Analytics, Yahoo, MSN and AOL.

    Duties:

      • Help create SEO/PPC strategies for clients including extensive keyword research and analysis.
      • Implementation of internet marketing strategies.
      • Manage and optimize the existing internet marketing campaign components including keyword strategy, ad copy, bid prices, cost per conversion, cost per click, etc.
      • Assist in reviewing Search Engine Marketing presentations and optimizing under-performing listings.
      • Create monthly PPC Reports with analysis of performance of campaigns along with recommendations for improvements.
      • Conduct keyword research with CPC estimates and develop quality keyword portfolio.
      • Recommend new content for websites, as needed.
      • Assist Account Manager with customer management and communication regarding needs, rankings, and other customer facing search marketing communications.

      Skills Required:

      • Google AdWords & AdWords Editor.
      • Yahoo! Search Marketing (formerly Overture).
      • Strong written and communications skills.
      • Good copywriting and grammar skills.
      • Knowledge of Google Analytics.
      • Knowledge of SEO implementation.
      • Backlink building and sculpting.
      • Knowledge of / capability in Word, Excel, and PowerPoint.
      • Knowledge of conversion analysis and landing page analysis.

        Specifications:

        • Ability to manage details, overall flexibility and efficient work habits.
        • Proficient in the use of Internet Explorer and other browsers.
        • Knowledge and experience with HTML and Excel.
        • Knowledge of online marketing and search engine optimization.
        • Affiliate marketing and pay-per-click advertising.

          Recommended Experience:

          Prior experience in technical consultative and strategic implementation in the professional services, Marketing field or interactive media is a plus. Experience with major PPC campaign management and understanding of search engines, website design and functionality. The ability to identify a client’s key business and marketing issues. Bachelors Degree preferred. Excellent interpersonal and communication skills, particularly in communicating technical information to a diverse audience.

          Culture:

          • Modern and very cool headquarters.
          • Casual to Formal…express yourself (except hold off on the sweat pants).
          • Respectful and understanding of family and life outside of work.
          • Stable and Growing!

            Location:


            Lancaster, PA

            Length:


            Permanent

            Compensation:


            $40,000 – $50,000

            Click here to apply.

            SEO Strategist/Link Builder

            Status: Closed


            Our client, a business-to-business agency located in Lancaster, PA is looking for a person that desires to learn and implement high level SEO strategies with a focus on link building.

            This person needs one stand out, client-ready skill in Web Design, Web Development, or Social Media.

            Roles of the position to include (in order of importance) but not limited to:

              • Link Building.
              • Become knowledgeable in all areas of SEO and internet marketing.
              • Promote client sites through Social Media.
              • Execute billable work immediately in one of three areas: Web Design, Web Development, Social Media.

                Skills/Experience for this Position:

                  • Experience with and/or desire to learn best practices of SEO and link building.
                  • Strong desire to learn.
                  • Ability to complete projects within established time frames.
                  • Much client love (i.e. a strong desire to help companies achieve their goals).

                    Salary:


                    $30,000 to $35,000

                        Location:


                        Lancaster, Pennsylvania

                        Duration:


                        Permanent

                        Click here to apply.

                        Senior Project Engineer

                        Status: Closed


                        The Senior Project Engineer, Advanced Design and Applications, will serve as a Data Communications Competence Center resource interfacing with customers, active and passive OEM equipment manufacturers, technical marketing and engineering. This highly visible position requires a passion for excellence and the capability of managing R&D, application engineering, and technology projects and assignments with minimal supervision.

                        Responsibilities:

                          • Participate in or lead Data Communications Competence Center R&D projects of component or system performance of products as assigned.
                          • Passive and active system and component performance modeling using state-of-the-art modeling techniques.
                          • Develop and improve internal application testing technology and passive and active system and component performance modeling capabilities within Data Communications Competence Center as directed or required.
                          • Coordinate application testing used to support sales and marketing programs as assigned including applications validation.
                          • Develop and implement procedures for continual benchmarking of the product and system performance of our and key competitive product offerings.
                          • Develop and maintain a high proficiency in the effect of cable and cabling performance parameters on overall digital systems performance.
                          • Assists in coordination of technical issues with various manufacturing units, including harmonization of testing methods and procedures and joint R&D engineering projects.
                          • Provide technical training and support to customers, sales and marketing by providing fiber and copper cable applications, product and installation recommendations.
                          • Prepares periodic project and activity reports indicating progress of projects relative to plan.
                          • Prepares and presents technical presentations and white papers.

                            Requirements:

                              • Minimum of eight years of application engineering or product development engineering experience, preferably within the data networking or cabling industry, with specific experience or knowledge of products and applications of Twisted-Pair and Fiber Optic Cables with an emphasis on LAN networks OR Masters of Science in Electrical Engineering with a concentration related to data communications and a minimum of five years of application engineering or product development engineering experience.
                              • BSEE or equivalent.
                              • Functional knowledge of electronic test equipment used in the development or application benchmarking of fiber and copper data-communications cables.
                              • Excellent presentation, communication and interpersonal skills, along with proficient English language fluency.
                              • Strong working knowledge of Windows XP and Microsoft Office. Knowledge of Visual Basic programming, and/or MATLAB helpful.

                                Location:


                                New Holland, Pennsylvania

                                Duration:


                                Permanent

                                Click here to apply.

                                Open

                                Computer Operator

                                Status: Closed


                                The qualified candidate will be responsible for performing system and network monitoring, batch processing and job completion, problem escalation and resolution, and other routine tasks using HP-UX, AIX, and Windows operating systems.

                                Accountabilities:

                                  • Application, system and network monitoring through use of enterprise monitoring tools and routine manual checkpoints.
                                  • Perform manual execution of batch processing in a time sensitive production environment. Must possess the ability to execute and monitor multiple tasks, for the duration of a shift, to ensure the availability of all production systems at pre-determined times.
                                  • Adhere to all Standard Operating Procedures and pre-determined guidelines to perform the functions of the job.
                                  • Must be able to communicate effectively with team members and co-workers at geographically diverse locations. Must be courteous and respectful with all customers and vendors.
                                  • Must be able to create thorough, written documentation of procedures and all actions taken to resolve issues in trouble ticketing system.
                                  • Ability to work nights, weekends, and overtime as needed. Ability to be available during the heaviest processing days of each month to ensure system availability to users.
                                  • Monitoring of backup and restore processes, as well as tape rotation procedures with off-site storage.
                                  • Must demonstrate the ability to complete all tasks and procedures independently.
                                  • 0% travel is required.

                                  Required Experience:

                                  • 2-5 years of Operations experience in a production, data center environment monitoring systems and running batch processing.
                                  • Minimum 3 years of experience with Windows operating systems and PC based applications.
                                  • Minimum 3 year of experience with UNIX based operating systems (Linux, HP-UX, AIX preferred).

                                    Education / Skills:

                                      • Associates degree or equivalent in an IT related field.
                                      • Microsoft, UNIX, and network degrees/certifications are a plus.
                                      • Must be able to demonstrate ability to do basic Windows system administration tasks.
                                      • Must be able to demonstrate ability to use basic UNIX commands and file system navigation.

                                        Location:


                                        Wilmington, DE

                                        Length:


                                        Permanent

                                        Compensation:


                                        $45,000 – $46,000

                                        Click here to apply.

                                        Computer Operator

                                        Status: Closed


                                        We are looking for a computer operator to perform operations work for our client in Dover, Delaware. A successful candidate will have a basic understanding of computers, networking and the UNIX operating system. 

                                        The position will be supporting transactions for the state lottery system. Duties will include  dispatch management, monitoring transactions, making sure the system jobs are running, doing backups and escalating vendor problems.

                                        This is a 24×7 operation and shifts for this position rotate on a monthly basis.

                                        This is a customer-facing position. Strong communication skills are required.

                                        The position requires that you complete a thorough background check and drug screen.

                                        Location:


                                        Dover, DE

                                        Compensation:


                                        $11-$12 / hr

                                        Duration:


                                        3-6 Month Contract-to-Hire

                                        Click here to apply.

                                        Network Technician

                                        Status: Closed

                                        Position Description:


                                        We are looking for an experienced network technician who is self motivated, has strong customer service skills and is willing to take ownership of the network and resources associated with it.

                                        Job Responsibilities:

                                        • Monitor all Windows/Unix networks and resources.
                                        • Troubleshoot network and desktop related issues.
                                        • Prepare and maintain documentation.

                                        Desired Experience and Skills (nice to have but not required):

                                        • Experience with VSAT installation, Spacenet in particular.
                                        • Experience with CDMA installation (wireless) both Sprint and Verizon.

                                        Compensation:


                                        $17-$20 /hr

                                        Length:


                                        3-6 Month Contract

                                        Location:


                                        Dover, Delaware

                                        Click here to apply.

                                        Desktop Services Manager

                                        Status: Closed


                                        This is a new management role as this person will be establishing desktop services. They will come in and bridge the gap between where we are today are now and we want to go and function as a change agent, with a vision. Provide leadership and direction in a managed service environment to the Desktop Services teams. Desktop Engineering and Desktop Support teams are responsible for the central support of the desktop and mobility environment of 40 + companies. Develop and maintain Standards, Process and Procedures for these Desktop areas. Develop efficient support models and approaches to manage and support various service offerings to the companies. Develop SLA’s, provide central engineering services and automated delivery of technology to the desktop. Utilize vendor services along with internal resources to service and support a distributed network for company desktops. Work closely with other infrastructure teams such as Security, Messaging and WINTEL Server engineering as well application product teams for the implementation and maintenance desktop environments. Responsible for overall operability and evolution of the desktop environment. Responsible for departmental planning, all aspects of budgeting and forecasting, the development of existing support staff and the creation of a new desktop engineering team.

                                        Accountabilities:

                                          • Provide tactical planning and operational direction to the Desktop Services staff.
                                          • Manage and direct the daily activities of the Desktop Services staff including both internal and external service providers.
                                          • Work with the Desktop Services Managers of the various internal Companies to ensure proper points of delineation in image hand off and support to their respective desktop environments.
                                          • Assignment and daily prioritization of incidents reported to the Helpdesk/ Service Desk; ensure all requests are handled promptly and effectively such that agreed service levels are met.
                                          • Regularly monitors incidents, status, and speed of resolution of inquiries and problems; is proactive in devising improvements and recommending changes to systems, products, or services.
                                          • Oversight of the sourcing contract and establishment of metrics to ensure a high level of customer satisfaction.
                                          • Resolve technical and business issues across multiple technical areas relating to the extension of desktop technology throughout the Company.
                                          • Manage the development and implementation of infrastructure projects supporting major systems initiatives within Production Management.
                                          • Monitor/manage desktop and computing activities, lifecycle deployment, disaster recovery, and maintenance throughout the Company.
                                          • Implement technical policies and standards and communicate as necessary.
                                          • Address and resolve chronic desktop issues.
                                          • Manage outsourced vendor agreements, employee/contractor selection, assignment/scheduling, performance evaluations, career plans, skills assessment, goal setting, and training plans.
                                          • Prepare and maintain Desktop Support component of the budget plan. Proactively manages expense and capital targets throughout the fiscal year.
                                          • Develops, recommends, and supports sound budget alternatives as new target pressures arise during the fiscal year.
                                          • Ensures that the inventory of components to be supported is complete and current and up-to-date with lifecycle practices.
                                          • Demonstrates commitment and ingenuity in expert application of available facilities to non-standard situations, investigating complex situations, diagnosing underlying causes of difficulties, and devising solutions or workarounds to ensure that the effect on operations is minimized.
                                          • For all requests that cannot be directly resolved, provides an effective interface at the highest level between users and service providers; ensures that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved.
                                          • Evaluates potential solutions, and implement in consultation with users, demonstrates all features, plans requirements, installs (including field modification) and commissions desktop systems, products and services and their upgrades, agreed field modifications, or workarounds.
                                          • Be able to represent the team as required with the ability to travel domestically 25%.

                                          Required Experience:

                                          • At least ten years of experience in the information technology field, with experience as a service delivery and service support manager.
                                          • Strong background in IT service delivery with a proven track record of ability to meet business requirements and deadlines within budget.
                                          • Strong background of the desktop computing platform.
                                          • Proven background in developing centralized delivery of desktop upgrades, patches and enhancements through automated packaging and other delivery methods.
                                          • Strong managerial background with particular emphasis on analytical skills, decision making skills, organizational skills, technical management (desktop operating systems, software and associated hardware), and vendor relations/negotiations.
                                          • Experience in implementing technology lifecycles and refresh processes.
                                          • Experience in IS vendor and partner relationship management and license compliance strategy.
                                          • Proven people management skills, with a track record of leading a team, managing performance, mentoring, and creating development and succession plans.
                                          • Experience and commitment to customer service delivery and service level agreements.
                                          • Demonstrated experience in effectively communicating with a broad base of technical and non-technical constituents including project teams and multiple management layers.
                                          • Knowledge of corporate organization and business strategies.
                                          • Outstanding interpersonal and teamwork skills.
                                          • Balance between technical and business sense.
                                          • Strong customer orientation and excellent negotiation skills.
                                          • Ability to foster teamwork.

                                            Education / Skills:

                                              • Bachelor’s Degree in Computer Science or a related field or equivalent experience.
                                              • Technical certifications in related fields are a plus.
                                              • Demonstrated knowledge in the implementation and best practices approach of ITIL.

                                                  Location:


                                                  Wilmington, DE

                                                  Length:


                                                  Permanent

                                                  Compensation:


                                                  $80,000 – $100,000

                                                  Click here to apply.

                                                Database Administrator

                                                Status: Closed

                                                Position Description:


                                                We are looking for an experienced Database Administrator who is able to work in a fast-paced, constantly-evolving environment. A strong desire to be the best and a take-charge attitude are a must.

                                                Job Responsibilities:

                                                • Database administration of multiple SQL 2008 databases
                                                • Performance tuning
                                                • Database design
                                                • Developing Business Intelligence applications
                                                • Disaster recovery planning
                                                • Query design and optimization
                                                • Working with programming and development team to optimize performance of applications

                                                Desired Experience and Skills:

                                                • At least 2-3 years’ DBA experience with Microsoft SQL Server
                                                • A passion for database administration and a take-charge attitude
                                                • Excellent knowledge of database performance tuning
                                                • Ability to make decisions in high-stress situations
                                                • Very strong attention to detail
                                                • Experience writing SQL queries, store procedures, functions, triggers and views
                                                • Excellent communication skills and the ability to work in a team environment

                                                Compensation:


                                                $60k-$80k

                                                Length:


                                                Permanent

                                                Location:


                                                Lancaster, Pennsylvania

                                                Click here to apply.

                                                San Administrator

                                                Status: Closed


                                                Administration, configuration and monitoring of the Storage Area Network (SAN) infrastructure.

                                                Accountabilities:

                                                • Provide routine SAN configuration, including storage provisioning and zone security for all companies, as requested.
                                                • Monitor and track the health and performance of the SAN infrastructure.
                                                • Create and distribute disk utilization, capacity planning, and trending reports.
                                                • Manage routine online upgrades to required service levels for all SAN switches and arrays.
                                                • Administration and upgrades of all SAN management applications and tools.
                                                • Administration and support of snapshot technology and data replication between data centers.
                                                • Collaborate with System Administration teams to deploy best practices and stewardship of all SAN resources.
                                                • On-call rotation required.
                                                • Off-hours work (evening, weekend) as required by change control procedures.
                                                • Travel to DR site and company sites as required.

                                                Requirements:

                                                • Minimum of 2-3 years in a SAN/Storage Administration position with experience in the following areas:

                                                  * Fiber Channel networks, including host bus adapters and drivers.
                                                  * Brocade fiber switches, edge and director class, including switch management software.
                                                  * Mid-range and enterprise-class storage systems, including array management software, preferably Hitachi.
                                                  * Disk management on Windows, Unix, Linux and VMWare servers.
                                                  * Business continuity technologies, including high-availability, clusters, replication and DR.

                                                • Experience with capacity planning and performance analysis.
                                                • Experience with SAN management software.
                                                • Excellent problem solving skills.
                                                • Excellent verbal and written communication skills.

                                                Location:


                                                Wilmington, Delaware

                                                Compensation:


                                                $85,000–$105,000

                                                Click here to apply.

                                                SharePoint Technical Consultant

                                                Status: Closed

                                                Position Description:

                                                • Meet and consult with clients to determine scope and effort of projects.
                                                • Architect, define requirements, design, develop, customize, and integrate client corporate SharePoint solutions using out-of-the-box functionality as well as custom coding.
                                                • Architect, develop and implement SharePoint Web Parts, Web Services, and Workflows.
                                                • Migrate client SharePoint sites to newer versions.
                                                • Setup content architectures, including site and site collection configuration.
                                                • Setup SharePoint operational architecture (logical organization, taxonomy site collections).
                                                • Provide SharePoint server farm administration (central administration, Active Directory, etc.).
                                                • Manage SharePoint logical security, including groups and group permissions.
                                                • Architect, develop and implement Windows and browser-based applications using the Microsoft .NET developer toolsets, including Visual Studio 2005/2008.
                                                • Architect, develop and implement supporting database systems using Microsoft SQL Server 2005/2008.
                                                • Provide consistent written documentation to clients in the form of project status memos and meeting recaps.

                                                Experience:

                                                • 3+ years work experience as a SharePoint administrator.
                                                • 3+ years work experience developing Microsoft SharePoint applications.
                                                • 2+ years work experience with SharePoint workflows.
                                                • 3+ years work experience with SharePoint migrations.
                                                • Experience with InfoPath Forms.
                                                • Work experience with designing and developing Windows and browser-based software solutions
                                                • .NET three-tier application architecture
                                                • Database architecture with SQL Server 2005/2008 including normalized design, stored procedures, and reporting services
                                                • Strong written and oral communication skills as well as good interpersonal and presentation skills
                                                • Experience with data warehousing development a plus
                                                • Previous consultative assignments experience a plus

                                                Application Knowledge:

                                                • WSS 2.0/3.0, MOSS 2007, 2010 (a plus)
                                                • LDAP/Active Directory authentication and group security related to SharePoint
                                                • SharePoint Designer
                                                • InfoPath
                                                • Microsoft Visual Studio 2003, 2005 and 2008
                                                • .NET Framework 1.1 to 4.0, and its implementation using Visual Basic .NET and/or C#.NET.
                                                • SQL Server 2000, 2005,and 2008 and management toolset
                                                • IIS web server
                                                • Microsoft Office

                                                Compensation:


                                                $70k-$80k
                                                Full Benefits

                                                Length:


                                                Permanent

                                                Location:


                                                Wyomissing, Pennsylvania

                                                Click here to apply.

                                                Windows NT Administrator

                                                Status: Closed

                                                The Windows Systems Administrator is responsible for the implementation and support of Windows and Linux based operating systems and various application, hardware and software platforms.  Regular job responsibilities will involve supporting a variety of technologies, customer and team driven projects, handling trouble tickets on a priority basis, lifting/moving heavy server and other related equipment, participation in tasks related to helpdesk and desktop support service orders required to meet customer needs. A comprehensive performance management plan will involve the identification, discussion and implementation of personal and business related objectives and goals aimed at career and team development.

                                                Key Accountabilities:

                                                • To communicate with technical and non-technical individuals and teams
                                                • Work in a fast paced and dynamic production environment
                                                • Must be able to work independently with little supervision
                                                • Handle multiple tasks and projects with various and changing levels of priority
                                                • Provide technical support and direction to individuals and teams
                                                • Build, configure, install and cable servers, rack and related equipment
                                                • Work irregular hours and on call rotation to meet business requirements
                                                • Strong customer service focus and sense of urgency
                                                • Superior problem solving and analytical skills
                                                • Dependable, self motivated, organized, strong verbal and written communication skills
                                                • Be willing to explore and apply different & emerging technologies that will support and enhance customer and business technology needs

                                                Required Experience:

                                                • Microsoft Windows Server technology for a minimum of 6+ years
                                                • Web Server technologies for a minimum of 3 years
                                                • DFSR support and administration of 3 years
                                                • Windows Systems backup and restore using various tools / utilities
                                                • VMWare ESX and Virtual Center virtualization technologies for a minimum 3 years
                                                • Citrix Metaframe Presentation Server for a minimum of 3  years
                                                • Scripting languages for systems management
                                                • Solid knowledge of networking concepts and technologies (protocols, software & HW components)

                                                Preferred Experience:

                                                • Citrix Access Gateway / Netscaler
                                                • Software Delivery / Unattended installation
                                                • Patch Management / Windows Software Update Services
                                                • Windows Deployment Services / Remote Image
                                                • Asset Management
                                                • Enterprise Anti Virus and Fax
                                                • Linux
                                                • Single Sign On

                                                Location:

                                                Wilmington, DE

                                                Length:

                                                3 Months

                                                Compensation:

                                                $45 – $55

                                                Click here to apply.

                                                Windows Engineer Team Lead

                                                Status: Closed

                                                Provide leadership and mentoring in the design, implementation, and ongoing support of Windows and related infrastructure.  Oversee a large diverse team of Server technicians, coordinating and prioritizing their workload.  Monitor project status and communicate issues and successes as needed.    Establish and maintain relationships with supported business units and their development teams.  Stay abreast of new technologies, including open source, to understand possible implementations in the data center.

                                                Key Accountabilities:

                                                • Supervise team members and perform performance reviews
                                                • Interface with management teams to drive team project completion and day to day scheduling of work
                                                • Provide input into high level decision processes
                                                • Create and justify capital and operating expense items for budget purposes and track purchases.
                                                • Perform routine audits of critical infrastructure to ensure that best practices are adhered to and develop remediation steps to correct if necessary
                                                • Manage and coordinate routine maintenance and upgrades of all supported infrastructure
                                                • Enforce the creation of process documentation within the team, and ensure that there is team member knowledge transfer.
                                                • Develop and provide guidance and standards based on team metrics
                                                • 5-10 % travel

                                                Required Experience:

                                                • Managing individuals for a minimum of (3) years
                                                • Microsoft Windows Server technology for a minimum of (5) years
                                                • Active Directory administration support for a minimum of (5) years
                                                • VMWare ESX and Virtual Center virtualization technologies design for a minimum of three (3) years
                                                • DFSR administration support for a minimum of (3) years
                                                • Citrix Metaframe Presentation Server for a minimum of three (3) years
                                                • Load balancing technologies design for a minimum of three (3) years
                                                • Web Server technologies for a minimum of (3) year
                                                • Solid knowledge of networking concepts and technologies (protocols, software & HW components)

                                                Preferred Experience:

                                                • Scripting languages
                                                • Windows Systems backup and restore using various tools / utilities
                                                • Software Delivery / Unattended installation
                                                • Patch Management / Windows Software Update Services
                                                • Windows Deployment Services / Remote Image
                                                • Asset Management
                                                • Enterprise Anti Virus and Fax
                                                • Single Sign On technologies
                                                • Linux

                                                Location:

                                                Wilmington, DE

                                                Compensation:

                                                $90,000 – $110,000

                                                Click here to apply.

                                                Senior Windows NT Administrator

                                                Status: Closed

                                                The Senior Windows Administrator is responsible for the design, documentation, implementation and support of Windows and Linux based operating systems. Regular job responsibilities will involve making design decisions, developing team standards, and documentation that is based on the goals of project initiatives and/or changing business needs.  The position will also need to play a substantial support role involving a variety of technologies, customer and team driven projects, handling trouble tickets on a priority basis, participation in tasks related to helpdesk and desktop support service orders required to meet customer needs. A comprehensive performance management plan will involve the identification, discussion and implementation of personal and business related objectives and goals aimed at career and team development.

                                                Key Accountabilities:

                                                • To communicate with technical and non-technical individuals and teams
                                                • Work in a fast paced and dynamic production environment
                                                • Must be able to work independently with little supervision
                                                • Handle multiple tasks and projects with various and changing levels of priority
                                                • Provide technical support and direction to individuals and teams
                                                • Build, configure, install and cable servers, rack and related equipment
                                                • Work irregular hours and on-call rotation to meet business requirements
                                                • Strong customer service focus and sense of urgency
                                                • Superior problem solving and analytical skills
                                                • Dependable, self motivated, organized, strong verbal and written communication skills
                                                • Be willing to explore and apply different & emerging technologies that will support and enhance customer and business technology needs
                                                • Lifting/moving heavy server and other related equipment

                                                Required Experience:

                                                • Microsoft Windows Server technology for a minimum of (5) years
                                                • VMWare ESX and Virtual Center virtualization technologies design for a minimum of three (3) years
                                                • Active Directory design and implementation experience
                                                • DFSR design, implementation, and administration of (3) years
                                                • Citrix Metaframe Presentation Server for a minimum of three (3) years
                                                • Load balancing technologies technologies design for a minimum of three (3)
                                                • Web Server technologies for a minimum of (3) years
                                                • Scripting languages (Powershell / VBS) is a must have for systems management

                                                Preferred Experience:

                                                • Windows Systems backup and restore using various tools / utilities
                                                • Software Delivery / Unattended installation
                                                • Patch Management / Windows Software Update Services
                                                • Windows Deployment Services / Remote Image
                                                • Asset Management
                                                • Enterprise Anti Virus and Fax
                                                • Single Sign On technologies
                                                • Linux

                                                Location:

                                                Wilmington, DE

                                                Compensation:

                                                $80,000 – $95,000

                                                Click here to apply.

                                                Peoplesoft Administrator / Infrastructure

                                                Status: Closed

                                                Responsibilities:


                                                The PeopleSoft Administrator – Infrastructure will assist in the design, implementation, maintenance, and administration of PeopleSoft Financials 9.1 running on WebSphere 7 and SQL Server 2008.

                                                The focus of this position is on the middle tier, and to provide mid to back-end Level 2 Support to PeopleSoft Functional personnel. This position will on call for Level 3 needs, behind the Service Desk and the functional application team, in cooperation with the WebSphere Administration Team. Training of backup personnel on the DBA and WebSphere teams. In addition to these technical duties, this position will also serve to facilitate all Infrastructure-related items within PeopleSoft.

                                                In addition to the technical work described above, this position will also actively work with the business project manager, internal infrastructure managers (WinTel, DBA, Storage) and Developers. This role requires a person capable of creating and tracking project plans, running meetings, and coordinating efforts across divisions within the organization as well as with outside vendors (i.e., Oracle). This person must be able to present and articulate information to upper management including C-level personnel.

                                                Strong organizational, communication and interpersonal skills with all levels of the business and external customers is a must. This person must be able to manage schedule, personnel, and delivery of PeopleSoft related infrastructure activities.

                                                Accountabilities:

                                                • Installation, Configuration, start up, shut down of PeopleSoft application servers, PeopleSoft process schedulers, PeopleSoft Web Server Components.
                                                • Stay abreast of PeopleTools Maintenance and issues identified within the system.
                                                • Migrate and apply scheduled updates, fixes and maintenance packs to their pre-approved environment(s).
                                                • Expert knowledge of PeopleSoft Architecture and Performance
                                                • Manage, Organize, and Deliver all PeopleSoft infrastructure related activities.
                                                • Coordinate efforts across different infrastructure divisions as well as the business
                                                • Provide strategic guidance on PeopleSoft infrastructure decisions.
                                                • Implement and maintain technical direction for all things PeopleSoft.
                                                • Work with Developers and DBAs and other Infrastructure and Application teams to troubleshoot production and project issues.
                                                • Provide technical instruction and documentation to Infrastructure Desktop Support team to install, configure and provide and first level support of PeopleSoft desktop components (Application Designer, nVision, etc.).
                                                • Proactive monitoring of system events (logs) and performance. Documentation of system modifications.
                                                • Adhere to SOX regulations and provide for SOX audit reporting.

                                                Experience:

                                                • 5+ years of PeopleSoft Administration, including upgrades.
                                                • 2 years experience with Microsoft SQL Server.

                                                Education / Skills:


                                                BA in Computer Science or Information Systems.

                                                Working knowledge of Microsoft Windows.

                                                Required PeopleSoft-specific Skills:

                                                • PeopleSoft Lead
                                                • Tuxedo, Jolt, SQL, PeopleCode, Crystal Reports, SQR, Tidal, MicroFocus COBOL a plus
                                                • PeopleSoft Tools 8.50 (or as recent as possible, 8.49 introduced major changes to the middle-tiers).
                                                • FIN/Portal Experience.
                                                • PeopleSoft Installation Experience.
                                                • PeopleSoft Upgrade Experience.
                                                • Change Assistant/Upgrade Assistant.
                                                • Integration Broker.
                                                • Message Agent.
                                                • Managing Process Scheduler domains.
                                                • Managing App Server/Web Server domains.
                                                • Patches/Fixes deployment experience.
                                                • Extensive PeopleTools knowledge (App Designer, PeopleCode, Config Manager, Datamover PS Query, etc).
                                                • PIA integration with WebSphere.
                                                • Middle tier failover/contingency planning.
                                                • Performance Tuning/Load balancing, debugging techniques for Middle tier.
                                                • Refreshing environments (middle tiers).
                                                • Project Transfers/Migrations.

                                                Business Analyst

                                                Status: Closed


                                                The candidate will be responsible for documenting client’s business needs through the requirements and design phase of the System Development Lifecycle.  Additionally, the candidate will prepare training and communication materials related to system changes and work with our clients to resolve business and technical challenges and provide pre and post implementation support throughout the System Development Lifecycle.  The candidate will also be called on to create documents and presentations that will be used to convey important concepts and decision points to our clients using both written and visual representations of data.  Candidates should possess exceptional analytical and problem solving skills, strong written and verbal communication skills, and most importantly the ability and desire to solve new and complex problems.  The ideal candidate has experience applying these skills as part of a technology implementation.

                                                Requirements:


                                                To qualify for this position the candidate must at a minimum possess the following:

                                                - Bachelor’s degree or equivalent years experience
                                                - Experience using MS Office Products including Access, Excel, Word and PowerPoint

                                                In addition the superior candidate would possess some or all of the following:

                                                - Superior analytical and problem-solving skills
                                                - Effective interpersonal and communication skills
                                                - Demonstrated leadership and team-building abilities
                                                - Creativity, self-confidence, and flexibility
                                                - Experience working in the public sector and/or health care setting
                                                - Experience delivering technology solutions

                                                Expected Deliverables:


                                                  - Project Status Reports, Metrics Reports, Project Dashboards, Issues/Risk/Action Item reports.  Updated MS Project plans

                                                  Environment:

                                                    Microsoft DNA, .Net, Oracle

                                                  Location:


                                                  Harrisburg, PA

                                                  Length:


                                                  12 Months

                                                  Compensation:


                                                  $35-$42 /hr

                                                  Click here to apply.

                                                ERP Systems Analyst

                                                Status: Closed

                                                Position Summary:

                                                This position has primary accountability for the implementation and ongoing support of our ERP business system.  This position is responsible for providing functional expertise of the ERP to the global business community and making recommendations on the best practice use of the ERP.  Will assist in making choices to meet the organization’s business requirements, provide user support and assist in planning/implementing corporate technology direction.

                                                Primary Responsibilities:

                                                • In-house expert in Microsoft AX
                                                • Expert in Fenner Precision Business Processes
                                                • Act as the catalyst to ensure the  ERP is fully integrated into the Business
                                                • Gather and Document Business requirements
                                                • Analyze requirements to determine, recommend and implement best solution
                                                • Respond to user queries regarding capabilities of company’s software resources
                                                • Ensure user community is fully educated in Business systems by facilitating & conducting informal or formal training sessions
                                                • Develop end user documentation
                                                • Develop & Coordinate in depth systems testing
                                                • Provide off-hours support to business operating multiple shifts across different time zones
                                                • Provide a high level of customer service to business

                                                Qualifications:

                                                • Bachelor of Science degree or equivalent with demonstrated technical competence and experience.
                                                • 2 – 4 years related experience in ERP System.  Experience in Microsoft AX is a plus.
                                                • Experience in a Manufacturing environment is preferred.
                                                • Software development experience in object-oriented environment
                                                • Strong interpersonal as well as written communication skills
                                                • Must work well individually and as part of a team.
                                                • Must be able to work multiple projects and tasks simultaneously.
                                                • Candidate must be willing to travel to meet project and business needs.

                                                Location:

                                                Manheim, Pennsylvania

                                                Salary:

                                                $60,000 – $80,000

                                                Length:

                                                Permanent

                                                Click here to apply.

                                                Supervising Bookmaker

                                                Status: Open

                                                We have an immediate need for bookmaker who has proven experience with odds and/or sports wagering.  This position will be monitoring active games, reviewing odds and or making appropriate decisions on lines based upon updated criteria.  They will also, test and review cards before distribution, post odds to the boards and verify transaction payout.

                                                Job Purpose:

                                                It is the responsibility of the Supervising Bookmaker to set up and monitor the daily operations of the sports book hub.  In the absence of the Director, Manager and/or Asst Manager, this position posts opening lines, approves wagers, voids, and moves lines when necessary.

                                                Minimum Employment Requirements:

                                                21+ years of age, proof of employment eligibility to work in the United States, High School Diploma or equivalent, must be able to obtain a valid Delaware gaming license, ability to effectively communicate in English both in oral and written form, maintain a professional, neat and well-groomed appearance, work varied shifts that include weekends and holidays.

                                                Specific Job Requirements:

                                                Four (4) years guest service and cash handling experience including comprehensive understanding of odds making and sports betting practices and procedures.  Ability to effectively answer questions regarding sports wagering, sports wagering limits and house rules.  Input sports information received into administration terminal, verify and post event results, answer all calls from satellites, create, update and e-mail all opening line sheets and information electronically (limit changes, injuries, off the board games, sports results, etc.) to satellite locations.  Strong knowledge of Microsoft Office products is a must, including ability to maintain spreadsheets and create forms/documents from scratch.  Physical ability to stand, walk, bend, stretch without restriction.  Maintain manual dexterity necessary to perform in an area that may be unusually  illuminated, maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, busy environment. Deal effectively with guests, management and fellow employees in all situations, dexterity in the hands and fingers to operate a computer key board and mouse, visual abilities and tolerance needed to use a computer and complete detailed paperwork in the sports book hub.

                                                Location:

                                                Dover, Delaware

                                                Salary:

                                                $16 – $24 /hour

                                                Length:

                                                6 Months

                                                Click here to apply.

                                                Director of Network Services and Infrastructure

                                                Status: Closed

                                                We are looking for an experienced executive to lead our network and infrastructure operations.  The successful candidate will have good interpersonal skills, be a team player, have attention to detail, be highly motivated, have a desire to learn new technologies, and have excellent verbal communication skills. Knowledge of business needs and the ability to translate into technical solutions is required.  Must to be able to prioritize work to ensure that focus is on meeting customer service levels.

                                                Job Requirements:

                                                • Must be able to Lead a Technical Team, articulate strategic technical plans and execute.  Previous Hands-on experience is required.
                                                • Manage a highly skilled staff of network services and infrastructure engineers to support the company global infrastructure from NY.  The infrastructure includes Routing, Switching, LAN, WAN, Internet, heavy VOIP and Data.
                                                • Work with the audit staff to address any outstanding issues that arise in the security audit.
                                                • Manage the Telco vendors (MPLS, DS3 Voice and SIP) who provide wide area network services to the company environment.  BGP & EIGRP.
                                                • Work with the Enterprise Management Center to ensure 24/7 availability of all network resources.  This includes performance monitoring and operations to ensure customer service level agreements are met.
                                                • Work with all other IT infrastructure and development groups to ensure access to applications/resources.
                                                • Work with the Service Desk staff to address any user issues in conjunction with service level agreements.
                                                • Work with other divisions to provide enterprise access/resources to the global company community.
                                                • Design and manage large projects.  Coordinate activities among various divisions.

                                                Education Requirements:

                                                High School and College Degree Required.  Minimum of 8-10 years in network services and infrastructure. Extensive knowledge of LAN/WAN networking, Internet and VOIP support is required.

                                                Location:

                                                Parsippany, New Jersey

                                                Compensation:

                                                $150,000–$200,000

                                                Click here to apply.

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