Position Summary:

This position has primary accountability for the implementation and ongoing support of our ERP business system.  This position is responsible for providing functional expertise of the ERP to the global business community and making recommendations on the best practice use of the ERP.  Will assist in making choices to meet the organization’s business requirements, provide user support and assist in planning/implementing corporate technology direction. 

Primary Responsibilities:

• In-house expert in Microsoft AX
• Expert in Business Processes
• Act as the catalyst to ensure the  ERP is fully integrated into the Business
• Gather and Document Business requirements
• Analyze requirements to determine, recommend and implement best solution
• Respond to user queries regarding capabilities of company’s software resources
• Ensure user community is fully educated in Business systems by facilitating & conducting informal or formal training sessions
• Develop end user documentation
• Develop & Coordinate in depth systems testing
• Provide off-hours support to business operating multiple shifts across different time zones
• Provide a high level of customer service to business

 Qualifications:

• Bachelor of Science degree or equivalent with demonstrated technical competence and experience.
• 5 – 7 years related experience in ERP System.  Experience in Microsoft AX is highly desirable.
• Experience in a Manufacturing environment is preferred. 
• Project Management experience is preferred.
• Software development experience in object-oriented environment is desirable
• Strong interpersonal as well as written communication skills
• Must work well individually and as part of a team. 
• Must be able to work multiple projects and tasks simultaneously.
• Candidate must be willing to travel to meet project and business needs.

Location:

Manheim, Pennsylvania

Salary:

$60,000 – $80,000

Length:

Permanent

Click here to apply.

We are looking for a computer operator to perform operations work for our client in Dover, Delaware. A successful candidate will have a basic understanding of computers, networking and the UNIX operating system.

The position will be supporting transactions for the state lottery system. Duties will include monitoring transactions, making sure the system jobs are running, doing backups and escalating vendor problems.

This is a customer-facing position so we are looking for someone who can communicate clearly, understand and relate to the customer.

The position requires that you complete a thorough background check and drug screen.

Location:

Dover, DE

Compensation:

7-month Contract ($11 / hr)

Click here to apply.

We have an immediate need for bookmaker who has proven experience with odds and/or sports wagering.  This position will be monitoring active games, reviewing odds and or making appropriate decisions on lines based upon updated criteria.  They will also, test and review cards before distribution, post odds to the boards and verify transaction payout.

Job Purpose:

It is the responsibility of the Supervising Bookmaker to set up and monitor the daily operations of the sports book hub.  In the absence of the Director, Manager and/or Asst Manager, this position posts opening lines, approves wagers, voids, and moves lines when necessary.

Minimum Employment Requirements:

21+ years of age, proof of employment eligibility to work in the United States, High School Diploma or equivalent, must be able to obtain a valid Delaware gaming license, ability to effectively communicate in English both in oral and written form, maintain a professional, neat and well-groomed appearance, work varied shifts that include weekends and holidays.

Specific Job Requirements:

Four (4) years guest service and cash handling experience including comprehensive understanding of odds making and sports betting practices and procedures.  Ability to effectively answer questions regarding sports wagering, sports wagering limits and house rules.  Input sports information received into administration terminal, verify and post event results, answer all calls from satellites, create, update and e-mail all opening line sheets and information electronically (limit changes, injuries, off the board games, sports results, etc.) to satellite locations.  Strong knowledge of Microsoft Office products is a must, including ability to maintain spreadsheets and create forms/documents from scratch.  Physical ability to stand, walk, bend, stretch without restriction.  Maintain manual dexterity necessary to perform in an area that may be unusually  illuminated, maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, busy environment. Deal effectively with guests, management and fellow employees in all situations, dexterity in the hands and fingers to operate a computer key board and mouse, visual abilities and tolerance needed to use a computer and complete detailed paperwork in the sports book hub.

Location:

Dover, Delaware

Salary:

$16 – $24 /hour

Length:

6 Months

Click here to apply.

The Network System Technician is a position that requires a foundational emphasis on Linux based solutions that include abilities in development, configuration and maintenance of Linux and Microsoft based applications. The preferred candidate will have a strong skill set in networking and willing to learn all areas of technology (voice and data).

Job Responsibilities

• Provides end-user hardware and/or software support and training when required; troubleshoots as needed.
• Assesses malfunctions of hardware and/or software applications.
• Voice over IP support, troubleshooting, and implementation.
• Network engineering, installation, and optimization.
• Troubleshooting and documentation of network systems and activities.
• Analysis of current systems for optimization and upgrade.
• Prepare written materials for the purpose of documenting activities.
• Attend seminars, conferences, in-service training and staff meetings as required.

Requirements

• Proficiency in Linux, Microsoft Windows and Microsoft Office applications with an emphasis on network applications.
• Intermediate knowledge in hardware and networking.
• Ability to provide excellent customer service and public relations outreach.
• Proven ability to effectively manage multiple priorities and meet deadlines.
• Flexibility and problem-solving skills.
• Demonstrated ability using a “hands on” technical knowledge.
• Ability to perform a variety of professional tasks including, but not limited to, technology services, troubleshooting and diagnostics.
• Deliver effective solutions with plans for implementation.
• Excellent written and verbal communications skills with a demonstrated ability to make difficult concepts easy to understand.

Education/Training/Licensing

• High School Diploma or equivalent is required.
• It would be helpful, but not necessary to have a working knowledge in CentOS, MySQL, Webmin, Apache, Samba, IMAP, Zimbra, FreePBX, SQL Server, Java, C++, JavaScript, PHP and HTML.

Location:

York, PA

Compensation:

$40,000 -$50,000

Click here to apply.

We are looking for an experienced executive to lead our network and infrastructure operations.  The successful candidate will have good interpersonal skills, be a team player, have attention to detail, be highly motivated, have a desire to learn new technologies, and have excellent verbal communication skills. Knowledge of business needs and the ability to translate into technical solutions is required.  Must to be able to prioritize work to ensure that focus is on meeting customer service levels.

Job Requirements:

• Must be able to Lead a Technical Team, articulate strategic technical plans and execute.  Previous Hands-on experience is required.
• Manage a highly skilled staff of network services and infrastructure engineers to support the company global infrastructure from NY.  The infrastructure includes Routing, Switching, LAN, WAN, Internet, heavy VOIP and Data.
• Work with the audit staff to address any outstanding issues that arise in the security audit.
• Manage the Telco vendors (MPLS, DS3 Voice and SIP) who provide wide area network services to the company environment.  BGP & EIGRP.
• Work with the Enterprise Management Center to ensure 24/7 availability of all network resources.  This includes performance monitoring and operations to ensure customer service level agreements are met.
• Work with all other IT infrastructure and development groups to ensure access to applications/resources.
• Work with the Service Desk staff to address any user issues in conjunction with service level agreements.
• Work with other divisions to provide enterprise access/resources to the global company community.
• Design and manage large projects.  Coordinate activities among various divisions.

Education Requirements:

High School and College Degree Required.  Minimum of 8-10 years in network services and infrastructure. Extensive knowledge of LAN/WAN networking, Internet and VOIP support is required.

Location:

Parsippany, New Jersey

Compensation:

$150,000–$200,000

Click here to apply.

We are looking for a qualified candidate who will be responsible for supporting data and voice network equipment. The candidate will troubleshoot networking problems and oversee installations, moves, phone systems, wiring, and monitoring.

Location:

Wilmington, DE

Compensation:

$75,000 – $85,000

Responsibilities:

• Configure Cisco Routers (up to 150 Routers)
• Manage Data Center Network Cabling
• Configure Cisco Data Center Switches (up to 1500 ports)
• Monitor Network Alerts and Problems
• Troubleshoot Networking problems
• Document Network topology
• Second Level Help Desk support for networking problems
• Participate in 1 week on call rotation about 12 times per year
• Support and install Avaya IP PBX solutions
• Travel will average about 3 days per month

Required Experience and Education:

• 2 years Network Administration experience
• Experience managing a WAN using ATM / Frame Relay / MPLS technology
• Experience with VOIP technology preferable Avaya PBX experience
• BA in Computer Science or Electrical Engineering preferred
• CCNA designation minimum with CCNP or CCDP preferred
• Working knowledge of Microsoft OS and Linux
• Working knowledge of structured cabling

Click here to apply.

We are looking for a field service technician with 1-2 years of experience (or equivalent education). The primary responsibilities of this position are as follows:

• Supporting and maintenance of machines in retail locations throughout the state of Delaware.
• Duties to include all basic upkeep (cleaning, restocking supplies, preventive maintenance, troubleshooting), installation of new machines and replacement of machines that are unable to be repaired.
• Troubleshoot and connect machines to the network.

The shifts for this position are rotating and mostly occur during the day. However, you may be asked to work into the evening and on weekends occasionally.

This is a customer-facing position so we are looking for someone who can communicate clearly, understand and relate to the customer.

The position requires that you complete a thorough background check and drug screen.

Location:

Middletown, DE

Compensation:

Contract-to-Hire (11/hr 22,880 Permanent)

Click here to apply.

We are looking for an Infrastructure Engineer responsible for the implementation and support of Windows based operating systems and various application, hardware and software platforms. Regular job responsibilities will involve supporting a variety of technologies, customer and team driven projects, participation in tasks related to helpdesk and desktop support service orders required to meet customer needs. The successful candidate will have proven experience in supervising staff and managing datacenter operations.

The qualified candidate will have professional experience working with the following:
• Microsoft Windows Server technology for more than five (5+) years
• Windows Systems / applications Patch Management for more than five (5+) years.
• Microsoft Exchange
• Enterprise Antivirus
• Windows Systems backup and restore using various tools / utilities
• VMWare Virtual Center virtualization technologies

Other Requirements:
• Experience presenting and communicating technical information to all levels
• Excellent written, verbal and interpersonal communication skills
• The ability to mentor junior level staff
• Strong organizational skills with attention to detail
• Ability to work in fast-paced environment
• Juggle and adapt quickly to multiple / shifting priorities

This organization is a fast-paced, mid-sized interactive services company in south central Pennsylvania.

Location:

Lititz, PA

Compensation:

$70,000 – $80,000

In this position you will focus on diagnosing, reproducing and resolving software issues. Additionally, you will be responsible for developing tools as needed to improve the software development process.

Location:

Newark, DE

Compensation:

40K-70K Permanent

Responsibilities:

• Serve as the first level of customer interaction to identify and resolve software issues
• Create reproducible test cases, file bug reports, and initiate delivery of fixes
• Design and develop software tools (applications and scripts) to improve ETI’s software development process
• Create and maintain existing automated test tools
• Participate in qualification testing of new releases
• Provide regular feedback to software developers, to help ensure that repeated problems are quickly identified and resolved

Qualifications:

• Excellent communication skills
• Background in programming using C/C++ programming languages
• Experience in customer support role
• Background in script languages: BASH, Python, Perl, etc.
• BS or MS in Computer Science/Engineering or related field
• Strong analytical and problem solving skills
• Ability to manage priorities in a dynamic environment

Click here to apply.