Technical Support / Computer Field Service Technician

Status: Open We are looking for a field service technician with 1-2 years of experience (or equivalent education). The primary responsibilities of this position are as follows: Supporting and maintenance of machines in retail locations throughout the state of Delaware. Basic upkeep (cleaning, restocking supplies, preventive maintenance, troubleshooting), installation of new machines and replacement of machines that are unable to be repaired. Troubleshooting and connecting machines to the network. The shifts for this position are rotating...

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Technical Support / Rollout Professional

Status: Closed We are looking for a Technical Support / Rollout Professional with 1-2 years of experience (or equivalent education). The primary responsibilities of this position are as follows: Machine testing and preparation. Assist in and execute state-wide machine rollout. Education of newly installed machines. This is a full-time position which requires a strong attention to detail and ability to prioritize tasks. The position requires that you complete a thorough background check and drug screen. Location: Middletown,...

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Computer Operator

Status: Closed We are looking for a computer operator to work for our client in Dover, Delaware. A successful candidate will have a basic understanding of computers, networking and the UNIX operating system. The position will be supporting transactions for the state lottery system. Duties will include  dispatch management, monitoring transactions, making sure the system jobs are running, backups and escalating vendor problems. This is a 24×7 operation and shifts for this position rotate on a monthly basis. This is a customer-facing...

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Customer Service Representative

Status: Closed The Customer Service Representative (CSR) is a direct source of sales for our client. The CSR is responsible for contacting assigned retailers, via telephone and securing orders as well as handling related questions or problems. Additionally all daily orders and new orders are packed by the CSR’s and released to UPS for distribution to the retailer network.   Job Functions: Contact each retailer within assigned call list on a weekly basis. Provide information about new promotions. Employ professional telephone sales...

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Marketing Sales Representative

Status: Closed We are looking for a Marketing Sales Representative to provide support and customer service for our clients retailer network in Delaware. The position will work with the customer to provide maximum productivity within the retailer network by suggesting marketing tips and increasing sales. This is position will be cross-trained across all products and work with the sales department for best practices and cohesive positioning.   Job Functions:   Conduct training classes both classroom and in-store. Visit retailers in...

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Customer Care Center Specialist

Status: Closed Position Summary: The Customer Care Center Specialist position will be responsible for customer support to marketing representatives.  This successful candidate perform various operations functions as they relate to our customers, managing inventory of all equipment found at a location and assist field service staff as necessary.  This position will have high visibility to the customer and internal staff, along with all levels of management. Responsibilities/Essential Functions: -       Main point of contact for all...

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Hot Line Operator

Status: Closed We are looking for a Hot Line Operator to support the retailer network for our client in Dover, Delaware. A successful candidate will have a basic understanding of computers, networking and the UNIX operating system. Duties will include dispatch management, handling retailer inquiries, and escalating vendor issues.   The ability to multi-task and handle complex problems is required for this position. Candidates will be required to work between the hours of 8AM and 9PM (depending on shift), 7 days a week. This is a...

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Manager of Digital Marketing

Status: Closed   Job Description   The Manager, Digital Marketing is responsible for developing, managing and growing the digital marketing business. The role requires an innovator, a trendsetter, a progressive thinker, who can form and execute digital marketing strategies to help our clients grow. This individual is a strategic leader who conducts research, analyzes findings and leverages insights to develop strategic plans. These plans drive the development of client websites and digital programs that connect a company’s...

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Account Strategist

  Status: Closed   Job Description The Account Strategist is passionate about uncovering business, market and brand insights that shape innovative thinking and drive creative ideas to help clients grow. The successful candidate leads the development of brand, marketing and communications strategies and is responsible for the creation, implementation and measurement of integrated communications programs. This position serves as the point person in leading strategic engagements and ensuring a positive, branded client experience for...

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Manager of Client Services

Status: Closed Our client is a fast-paced, high-growth third party logistics company who is looking for an experienced Manager of Client Services, to be based at our North Brunswick, NJ Campus. The role is primarily internally focused on managing our client account management team and processes, with some direct client contact required. Qualifications   Background in client service team management Experience in EDI and e-commerce order fulfillment, assembly, kitting and related value-added services Able to oversee development and...

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Solution Consultant

Status: Closed Our client is an email marketing solutions provider that works with online retailers to drive revenue growth and profitability and to increase the lifetime value of customers. An industry leader, they have more than a decade of email marketing experience, works with leading U.S. online retailers and has recently been named one of the Top 50 Fastest Growing Companies in the region. Our client has earned its reputation by providing proprietary, value-added online marketing solutions and services to eCommerce merchants that are...

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Senior Applications Developer

Status: Closed The primary responsibilities of this position are to architect and develop new core features while maintaining the stability and sustainability of the core product. In addition to developer responsibilities, this position will be responsible for in-depth troubleshooting and resolution of performance and stability issues in the production environment. Employee will consult with product owner and other team members to ensure applications are developed according to specifications in a Scrum environment. Essential...

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Service Manager

Status: Closed The Service Manager’s role is to administer and manage the technical services in support of business objectives and ongoing operations. This includes systems, execution, implementation and ongoing support. Individual will work with the service/project department to ensure the efficiency and effectiveness of support solutions. Overseeing the scheduling, routing and dispatching of work, management of the service desk, project and service technicians and ticketing system, as well as to assist customers and employees by providing...

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Account Manager

Status: Closed The primary responsibility of the Account Manager is to develop, maintain and expand the client relationship. The Account Manager will leverage technology to provide the client with success in meeting or exceeding their email and ecommerce marketing objectives. This role is multi-faceted and includes delivering a positive and efficient onboarding experience, and continuing client success with the development of an initial and annual account plan. It is expected that the Account Manager establish a consultative management...

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Service Coordinator

Status: Closed The Service Coordinator’s role is to connect a company to its customers, answering consumer questions and helping to resolve difficulties or complaints with the firm’s product or service which must be handled within the constraints of company policy. Administer the scheduling, routing and dispatching of service work including our help desk and field calls, management of the ticket system, as well as to assist customers by prioritizing their service request ticket to the appropriate level of technical...

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Field Service / IT Technician

Status: Closed The Field Service IT Technician II’s role is to support the stable operation of the clients’ and in-house computer networks. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. This person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion, and provide end user training and support where required. Responsibilities:  Collaborate...

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Success Manager II

Status: Closed The primary responsibility of the Success Manager II is to develop, maintain and expand the client relationship. The Success Manager II will leverage the technology to provide the client with success in meeting or exceeding their email and ecommerce marketing objectives. This role is multi-faceted and includes delivering a positive and efficient onboarding experience, and continuing client success with the development of an initial and annual account plan. It is expected that the Success Manager II establish a consultative...

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Senior Developer

Status: Closed We are looking for a senior developer/project manager. Candidate has the flexibility to build and manage a team positioned in their market and work remotely with a core team in Lancaster, Pa. You will be instrumental with planning, designing, and implementing future functionality that continually evolves and improves to ensure marketing leadership. Our system is all Microsoft based, with a Silverlight front-end and .NET framework. We’re looking for someone that has extensive experience with these technologies, as well as...

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Database Administrator

Status: Closed This MS SQL Server DBA role is an operational role responsible for the up-time, performance, optimization, disaster recovery, system continuity, and maintenance of the production database environment. We are searching for a highly competent and highly motivated individual in this role who actively takes the initiative to investigate, propose, and implement solutions and best practices in database technology. This position will require a service oriented mentality paired with exceptional ownership and resolution of issues....

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Trainer & Technical Writer

Status: Closed Description of Job Duties: The Trainer and Technical Writer is responsible for developing and implementing training for new and existing clients on  products and applications.  In addition to both in person and online trainings, the position requires authoring of technical documentation and the client help system. Duties include: Deliver several pre-scheduled  or on-demand training sessions per week using a web-based platform to new or existing customers Develop, design and maintain training materials including...

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Applications Support Analyst

Status: Closed SUMMARY: The Applications Support Analyst will function as the Customer Support Team’s intervention for Application second level incidents, accepting escalated support incidents from Technical Support Analysts, Success Managers, and Account Managers.  The Applications Support Analyst will rely on experience and knowledge to troubleshoot and resolve complex technical support incidents. You will pursue and resolve incidents without allowing further escalation, but if necessary, you will refer unresolvable support incidents...

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Hot Line Operator

Status: Closed We are looking for a hot line operator to perform operations work for our client in Dover, Delaware. A successful candidate will have a basic understanding of computers, networking and the UNIX operating system.  The position will be supporting customers and transactions for the state lottery system. Duties will include  dispatch management, monitoring transactions, making sure the system jobs are running, doing backups and escalating vendor problems. This is a 24×7 operation and shifts for this position rotate on a...

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Product Manager

Status: Closed Provides direct supervision, support, and motivation for specified multi-site product line(s) in order to meet or exceed the company budget targets & objectives for orders, sales & margin. Essential Duties and Responsibilities: Maintains product growth plans. Provides competitive analysis on product lines including product scope, market share and pricing. Works with PE and/or R&D to maintain product lines and add/delete products as necessary. Conducts VOC for existing and potentially new products. Provides...

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Information Technology Commercial Account Sales Manager

Status: Closed Primary Function: Our client is seeking a highly motivated Information Technology Sales / Marketing Associate for local / national sales. Requirements: Promoting and selling a full range of I.T. Services and computer hardware / software in a competent and professional manner. Perform outside sales prospecting activities to identify and qualify potential new clients in the primary territories of Northeastern PA, NY, and NJ. Develop comprehensive sales presentation materials. Develop a systematic and comprehensive coverage...

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Senior Infrastructure Engineer

Status: Closed The infrastructure team is tasked with the overall design, maintenance and general oversight of corporate infrastructure. Under the direction of senior management, the infrastructure team works to develop sound cost-effective solutions to solve complex business needs for both internal and external stakeholders. The Senior Infrastructure Engineer will report to the Vice President of Infrastructure and work closely with the Installation Project Coordinator on both internal and customer facing network projects. The Senior...

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WebSphere Commerce IT Architect

Status: Closed The WebSphere Commerce IT Architect is responsible for translating the client’s business requirements into specific e-commerce system, application or process designs. This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client’s solution. Typically, this work is done at various client sites in a billable capacity. Successful candidates will have demonstrated past...

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Technical Quality Assurance Specialist

Status: Closed The Technical Quality Assurance Specialist (TQAS) will be responsible for verification of client data deliveries, troubleshooting and debugging client installation of “off the truck” solutions and developing documentation and installation guides. The TQAS will also be a technical resource for both internal and external clients, providing integration and development assistance to client technical point persons. Further, it is paramount that the TQAS maintain a detailed record of each task within SalesForce. The TQAS works...

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Senior Network Architect

Status: Closed The primary role for this position will be to drive strategic planning and tactical execution of improvements to the company’s voice and data network contributing to the build out of an infrastructure that is stable, secure and scalable. The Senior Network Architect is charged with providing support functions including problem determination and resolution, technical solution development, policies, procedures and processes governing the use and operation of network infrastructure assets. Thus, the position requires an emphasis...

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Senior Cisco Engineer

Status: Closed This position is for an experienced Network Engineer with Cisco & security expertise responsible for planning, implementation, enhancement, maintenance or operational support of simple and advanced complex data networks as well as the security aspects of such networks. Candidate must be able to hit the ground running as a long-term team-player with peers of the same skills but also able to independently and effectively manage time with a priority-shifting workload under minimal supervision. Must be able to learn new...

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IT Security Manager

Status: Closed This position will provide leadership and management for overall information security for our client. Responsible for resource and project management efforts as well as protecting the corporate assets from both internal and external threats. Monitor project status, burn rates, and communicate issues and successes as needed. Effectively align Security initiatives to Business objectives. Accountabilities: Supervise team members and conduct performance reviews. Includes monitoring capacity & demand efforts for the team...

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Integrated Solutions Manager (ISM)

Status: Closed The ISM’s primary responsibility is to engage jointly and guide a sales professional in the qualification, design, and implementation of various solutions offered. The ISM is required to support a wide range of tasks and work with directly client stakeholders and Senior Solutions Engineers (SSE) to oversee the analyze of existing infrastructure, defining requirements, designing and implementing solutions, completing QA/UAT measures and conducting end user and administrator training. During an engagement term the ISM is also...

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Systems Architect

Status: Closed The primary responsibilities of this position are to architect and develop new application features while maintaining the stability and sustainability of the core product. In addition to developer responsibilities, the System Architect will be responsible for guidance and oversight of system level architecture and processes. Employee will consult with product owner and other team member to ensure applications are developed according to specifications in a Scrum environment. Essential Functions: Architect and develop new...

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CISCO Telephony / Unified Messaging Specialist

Status: Closed Primary Function: This is a senior level position and the duties include project requirements, hardware selection, configuration, installation and maintenance of CISCO telephony solutions. Our client is a market leader in the area of Advanced Technology Communications. They offer comprehensive solutions and support with unparalleled levels of commitment, reliability, and integrity. Client’s Core Competencies      • IP Telephony      • IP Contact Center      • Unified Messaging      •...

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Sr. Database Administrator

Status: Closed The Senior Database Administrator is responsible for performing database administration to assure the availability, performance, integrity and security of databases for 1000′s of disparate OLTP and Decision Support systems. This individual actively contributes to the architecture and system design. Duties include database support, research, design and implementation of database products that enhance the customer value of databases and products. Accountabilities: Responsible for ensuring the availability and performance...

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Citrix Engineer

Status: Closed We are looking for an experienced Citrix Engineer to help our client to grow Citrix services through implementing Citrix based solutions. This technical position will be primarily responsible for implementing and supporting these solutions. The candidate must possess the following specific skill set experience to be considered: Required: Citrix Presentation Server XenApp 4.X + Citrix Web Interface 4.X + Citrix Access Gateway 4.X + Citrix CCA certification minimum, CCEA or CCIA preferable Microsoft Active Directory and...

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Senior Back End Developer

Status: Closed Primary Function: The Back End Developer will be responsible for developing new web applications, constructed using SOA principles (TCP Binary, REST, XML RPC, SOAP), as well as the implementation of new features, and the re-factoring, debugging, and improving of code within our existing applications. The Back End Developer will be responsible for development in a LAMP stack environment (Linux, MySQL), eCommerce, strong security, and social networking interface (Facebook, etc.). This role is for a Developer who thrives in a...

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Senior Research and Development Programmer

Status: Closed Our client, a pioneer in sales force automation, collaborative analytics, business intelligence and PDRP systems in the pharmaceutical industry as well as pharmaceutical analytics for the iPad and iPhone, is in need of a Senior R&D Developer. This person should be able to assume full responsibility for undertaking complex technical assignments and should be able to perform them with minimal or no supervision. Main Responsibilities: Be fluent in all aspects of the software development process. Analyzing and defining...

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Citrix Engineer

Status: Closed We are looking for an experienced Citrix Engineer to help our client to grow Citrix services through implementing Citrix based solutions. This technical position will be primarily responsible for implementing and supporting these solutions. The candidate must possess the following specific skill set experience to be considered: Required: Citrix Presentation Server XenApp 4.X + Citrix Web Interface 4.X + Citrix Access Gateway 4.X + Citrix CCA certification minimum, CCEA or CCIA preferable Microsoft Active Directory and...

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Storefront and Digital Publications Manager

Status: Closed Our client provides integrated publishing solutions to publishers and associations. Services include creative design, media sales, event management, editorial services, printing and finishing, fulfillment and distribution. They are looking to find a talented individual to manage their Storefront and Digital Publications, overseeing the development of all internal and external clients. The storefront Manager is responsible for making sure all storefronts meet the needs of existing and new clients, developing scopes for new...

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Video Game Expert/Marketer

Status: Closed Primary Function: Our client is looking to grow their team with an avid gamer that has the marketing and communication savvy to increase users and user experience. This is a mid-level position with tremendous opportunity to grow into a team lead position. Responsibilities: Develop firsthand knowledge of various games. Grow the gaming user base through various online marketing avenues. Address user questions in a timely manner. Communicate technical issues and product improvement ideas to technical team. Administer...

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Service Manager

Status: Closed Primary Function: Our client is looking for a Service Manager responsible for supervising and managing the Technicians/Service Delivery Team. Responsibilities: Manage the service desk team’s daily activities. Function as the customer’s point-of-contact for problem identification and resolution for issues that have been escalated by the team. Manage the dispatch process of service requests to ensure full utilization of technical resources. Improve usage of IT Support resources and increase productivity of the...

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IT Manager

Status: Closed Primary Function: Our client is looking for a high level information technology infrastructure and ERP applications manager. The qualified candidate must have prior experience building a viable operational plan to manage all aspects of the IT infrastructure and application support. Bachelor’s degree and a minimum 5 years of supervisory experience required. Requirements: Interprets strategic plans and recommends IT actions to support them. Plans and controls staffing and development, organization, hardware acquisition...

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Senior Collaboration Systems Engineer

Status: Closed The qualified applicant will be responsible for the architecture, design, administration and operational responsibilities of the collaboration systems, primarily Lotus Notes. This includes all aspects of the client/server relationship in a large, complex multi-organizational environment. The successful candidate will possess analytical skills to evaluate current environment, recommend and execute improvements. Additional responsibilities include the integration of 3rd party solutions within the Lotus environment, alternative...

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Network System Technician

Status: Closed Primary Function: Our client is currently looking for a hard working, responsible, detail oriented Network Technician to work on-site with a long-standing client in Mehoopany, PA. Job Duties: Successful candidate must be able to configure, install, test, troubleshoot, repair, and monitor LAN / WAN Hardware and software including but not limited to switches, routers, for data, voice, video communication systems. (Including wiring, and cabling to ensure connectivity and functionality.). Candidate must have effective verbal...

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Network Manager

Status: Closed We are looking for hands on technical manager for a company which provides infrastructure based solutions. This technical person will be primarily responsible leading a team of engineers. The candidate must possess the following specific skill set experience to be considered: Professional Skills: The ability to train and motivate others Strong work ethic and multi-tasking ability Excellent communication skills Proven experience in network support and systems design 5 years minimum experience in networking and...

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Operations Manager

Status: Closed Primary Function: This is a manager position and the duties include daily operations management. Oversight of managing each of the team members and responsible for successful accomplishment of projects, SLAs, KPIs, goals and KOs. The candidate will take escalations and ensure that the right focus and priority is put on items to ensure customer satisfaction across the customer base. They will also coach and mentor each team member to grow them as individuals in their roles and ensure that specializations and Cisco requirements...

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Data Warehouse Developer

Status: Closed Position Summary: We are looking for a Data Warehouse Informatica Developer to join our team in Mechanicsburg, PA. The position requires a minimum of 3 years experience in the following: ETL architect in designing, implementing and maintain enterprise level data warehouse solutions using the Informatica ETL toolset. Designing, implementing and maintaining Oracle data warehouses and a data warehouse application and data base architect. Oracle’s SQL and PL/SQL programming, UNIX shell scripting in a multi-server environment,...

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Network Systems Technician

Status: Closed The Network System Technician is a position that requires a foundational emphasis on Linux based solutions that include abilities in development, configuration and maintenance of Linux and Microsoft based applications. The preferred candidate will have a strong skill set in networking and willing to learn all areas of technology (voice and data). The Technician will work from a home office 50% of the time and on-site with clients the other 50%.  A typical schedule is 8-5, M-F 75% of the position is reactive in terms of handling...

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SEO/PPC Technician

Status: Closed Our client is looking for an intelligent, motivated SEO & PPC technician for a full-time opportunity to assist their customers in meeting their Web presence objectives. The ideal candidate will have at least one year of experience in Search Engine Optimization (SEO) and Pay Per Click Advertising (PPC), strong written and verbal skills, and Google AdWords certified. The candidate should also be results driven, ambitious, organized, articulate and a self-starter. The SEO/PPC Technician will be responsible for developing,...

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SEO Strategist/Link Builder

Status: Closed Our client, a business-to-business agency located in Lancaster, PA is looking for a person that desires to learn and implement high level SEO strategies with a focus on link building. This person needs one stand out, client-ready skill in Web Design, Web Development, or Social Media. Roles of the position to include (in order of importance) but not limited to: Link Building. Become knowledgeable in all areas of SEO and internet marketing. Promote client sites through Social Media. Execute billable work immediately in one of...

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Senior Project Engineer

Status: Closed The Senior Project Engineer, Advanced Design and Applications, will serve as a Data Communications Competence Center resource interfacing with customers, active and passive OEM equipment manufacturers, technical marketing and engineering. This highly visible position requires a passion for excellence and the capability of managing R&D, application engineering, and technology projects and assignments with minimal supervision. Responsibilities: Participate in or lead Data Communications Competence Center R&D projects...

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