Project / IT Portfolio Manager – Infrastructure
Status: Open
Responsibilities:
Providing project management services to the operating companies including; working with key individuals/stakeholders to determine project critical success factors and ensuring that projects are structured so that critical business needs are met. Developing project plans, generating work breakdown structures, estimating task duration, determining resource requirements, identifying and tracking dependencies, assessing and mitigating risk, escalation of issues and managing project budgets. The candidate directs and coordinates activities of staff to ensure projects progress on schedule and within prescribed budget, establishes work plans and staffing for each phase of project, assists with arrangements for recruitment or assignment of project personnel, and creates and reviews status reports, as well as prepares project reports for management, clients, or others as required. Developing and maintaining strong, candid and trusting relationships with operating companies and vendor resources are critical to the success of this position.
Key Accountabilities:
- Oversee master project planning, helping to establish how the Infrastructure organization manages their portfolio of projects and managed service offerings
- Assist the VP to implement structure in what is currently an informal, understructured environment, this will require an entrepreneurial and opportunistic approach.
- Take on a holistic view of the environment, refining and executing the VPs vision and implementing change.
- Direct and manage enterprise-level software projects involving multiple sites throughout the entire project life cycle.
- Build and maintain successful customer relationships with senior staff and company management to nurture a continuing business partnership.
- Identify and match project requirements with resource skills and allocations.
- Coordinate, integrate, and mobilize collective project resources from Vendors and companies to achieve project objectives.
- Utilize communication skills to effectively communicate with project team members and project stakeholders including company Sr. management.
- Assist in the translation of company-specific critical success factors and business requirements into project deliverables.
- Identify, manage/mitigate and resolve project risks and issues.
- Utilize effective negotiation and mediation skills as needed within a project or across teams and resources.
- Travel required: estimated to be 50% – 60% on an annualized basis (travel will be a factor of where the employee is located relative to the sites and the operating companies engaged in a particular systems initiatives).
Required Experience
- 5+years of project and portfolio management experience with advanced issue management and risk mitigation skills
- Broad and substantial infrastructure knowledge (servers, telecom, networks, etc.)
- ITIL Service management understanding with the ability to oversee 100s of projects, managed services, rate cards, service catalogs, etc.
- Command of Project management tools
- Ability to create detailed program models – Hands on over directing creation
- Strong PPT skills ability to produce presentations in MS Powerpoint
- Experience with reporting to the senior level technology executives, ideally with very diverse large and small company experience
- Resource balancing across multiple projects with advanced time management, planning and multi-tasking aptitudes
- Results-driven, personable and diplomatic with the ability to effectively interact with executive level business partners
- Proven organizational, matrix management and team building competencies
- Ability to effectively navigate through a variety of peer levels and negotiate strategic, tactical and operational issues at those varying levels of responsibility
- P&C insurance or financial industry experience is a plus
- Technical exposure in project management or business systems analyst experience, or history of successful interface with technology resources (company and/or vendor systems development staff)
Location:
Wilmington, Delaware
Salary:
$90,000 – $115,000
