Customer Service Representative

Status: Closed The Customer Service Representative (CSR) is a direct source of sales for our client. The CSR is responsible for contacting assigned retailers, via telephone and securing orders as well as handling related questions or problems. Additionally all daily orders and new orders are packed by the CSR’s and released to UPS for distribution to the retailer network.   Job Functions: Contact each retailer within assigned call list on a weekly basis. Provide information about new promotions. Employ professional telephone sales...

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Marketing Sales Representative

Status: Closed We are looking for a Marketing Sales Representative to provide support and customer service for our clients retailer network in Delaware. The position will work with the customer to provide maximum productivity within the retailer network by suggesting marketing tips and increasing sales. This is position will be cross-trained across all products and work with the sales department for best practices and cohesive positioning.   Job Functions:   Conduct training classes both classroom and in-store. Visit retailers in...

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Customer Care Center Specialist

Status: Closed Position Summary: The Customer Care Center Specialist position will be responsible for customer support to marketing representatives.  This successful candidate perform various operations functions as they relate to our customers, managing inventory of all equipment found at a location and assist field service staff as necessary.  This position will have high visibility to the customer and internal staff, along with all levels of management. Responsibilities/Essential Functions: -       Main point of contact for all...

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Hot Line Operator

Status: Closed We are looking for a Hot Line Operator to support the retailer network for our client in Dover, Delaware. A successful candidate will have a basic understanding of computers, networking and the UNIX operating system. Duties will include dispatch management, handling retailer inquiries, and escalating vendor issues.   The ability to multi-task and handle complex problems is required for this position. Candidates will be required to work between the hours of 8AM and 9PM (depending on shift), 7 days a week. This is a...

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Account Strategist

  Status: Closed   Job Description The Account Strategist is passionate about uncovering business, market and brand insights that shape innovative thinking and drive creative ideas to help clients grow. The successful candidate leads the development of brand, marketing and communications strategies and is responsible for the creation, implementation and measurement of integrated communications programs. This position serves as the point person in leading strategic engagements and ensuring a positive, branded client experience for...

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Manager of Client Services

Status: Closed Our client is a fast-paced, high-growth third party logistics company who is looking for an experienced Manager of Client Services, to be based at our North Brunswick, NJ Campus. The role is primarily internally focused on managing our client account management team and processes, with some direct client contact required. Qualifications   Background in client service team management Experience in EDI and e-commerce order fulfillment, assembly, kitting and related value-added services Able to oversee development and...

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Client Account Manager

Status: Closed Our client is a fast-paced, high-growth third party logistics company who is looking for an experienced Client Account Manager. Experience with the demands of shipping to major retailers, logistics customer service and the use of related technology is a requirement. Responsibilities: The Client Account Manager will provide day-to-day management for clients who ship orders to major retailers requiring EDI (electronic data interchange), and e-commerce consumers. The position reports to the Director of Client Services. Handling...

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Senior Business Development Representative

Status: Closed   Position Summary: This position is an inside sales position to market products and services to both C, E and V-level executives with the objective of setting appointments for Sales Managers.  The successful candidate has a proven track record of qualifying leads to assist in increasing of pipeline opportunities, through a combination of lead follow-up and prospecting activities.  This individual typically has at least 2 years of inside sales experience, has consistently demonstrated high performance relative to setting...

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Senior Business Development Representative

Status: Closed Our client has an immediate opening for an experienced Business Development Representative. This position is an inside sales position to market products and services to both C, E and V-level executives with the objective of setting sales appointments for Sales Managers.  The successful candidate has a proven track record of qualifying leads to assist in increasing of pipeline opportunities, through a combination of lead follow-up and prospecting activities.  This individual typically has at least 2 years of inside sales...

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Service Manager

Status: Closed The Service Manager’s role is to administer and manage the technical services in support of business objectives and ongoing operations. This includes systems, execution, implementation and ongoing support. Individual will work with the service/project department to ensure the efficiency and effectiveness of support solutions. Overseeing the scheduling, routing and dispatching of work, management of the service desk, project and service technicians and ticketing system, as well as to assist customers and employees by providing...

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Service Coordinator

Status: Closed The Service Coordinator’s role is to connect a company to its customers, answering consumer questions and helping to resolve difficulties or complaints with the firm’s product or service which must be handled within the constraints of company policy. Administer the scheduling, routing and dispatching of service work including our help desk and field calls, management of the ticket system, as well as to assist customers by prioritizing their service request ticket to the appropriate level of technical...

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Field Service / IT Technician

Status: Closed The Field Service IT Technician II’s role is to support the stable operation of the clients’ and in-house computer networks. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. This person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion, and provide end user training and support where required. Responsibilities:  Collaborate...

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Account Director

Status: Open Our client is a leader in interactive online messaging that empowers marketers to manage conversations across email, mobile and social. Recognized by Forrester, Red Pill Email, The Relevancy Group, and the Tech Circle Awards, the Mail platform allows marketers to manage subscriber communications and schedule email, inbound and outbound SMS campaigns, as well as Twitter and Facebook posts, within one interface. The company is focused on helping customers succeed in growing their customer relationships and gaining new clients....

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Inside Sales Representative

Status: Closed Our client is a leader in interactive online messaging — empowering marketers to manage conversations across email, mobile and social. Recognized by Forrester, Red Pill Email, The Relevancy Group, and the Tech Circle Awards, the company platform allows marketers to manage subscriber communications and schedule email, inbound and outbound SMS campaigns, as well as Twitter and Facebook posts, within one interface. The company deploys over 25 billion messages each year for leading online and Fortune 1000 companies. We are...

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Project Manager

Status: Closed We are looking for a dynamic Project Manager to work in a fast-paced, progressive, applications development company.  The position is responsible for managing projects from beginning to end while ensuring a high level of customer satisfaction and project profitability.  The ideal candidate should have experience managing or leading technical/creative projects and a strong understanding of web development techniologies .  Other essential skills include the ability to manage multiple projects with tight deadlines, budget...

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Route Sales / Service Representative

Status: Closed   In this position, you will be responsible for:   Delivering merchandise along a specific, defined route Providing a high degree of service that exceeds the expectations of customers Continuing to build long-term relationships in a friendly, professional manner Working a first shift, 4 day work week (enjoy Saturdays, Sundays & one weekday off) Requirements:   Experience providing excellent customer service in previous positions The desire to grow within an expanding company & the drive to be...

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Account Manager

Status: Closed Our client, an internet marketing and SEO focused start-up, is searching for exceptional account managers. This position requires the ability to work to ensure successful customer implementations and maintains relationships with clients on an ongoing basis. This position also requires interfacing with a variety of clients on a daily basis, and being responsible for building and maintaining high customer satisfaction. It is expected that each business relationship be managed to optimize the client experience at all levels,...

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Integrated Solutions Manager (ISM)

Status: Closed The ISM’s primary responsibility is to engage jointly and guide a sales professional in the qualification, design, and implementation of various solutions offered. The ISM is required to support a wide range of tasks and work with directly client stakeholders and Senior Solutions Engineers (SSE) to oversee the analyze of existing infrastructure, defining requirements, designing and implementing solutions, completing QA/UAT measures and conducting end user and administrator training. During an engagement term the ISM is also...

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Video Game Expert/Marketer

Status: Closed Primary Function: Our client is looking to grow their team with an avid gamer that has the marketing and communication savvy to increase users and user experience. This is a mid-level position with tremendous opportunity to grow into a team lead position. Responsibilities: Develop firsthand knowledge of various games. Grow the gaming user base through various online marketing avenues. Address user questions in a timely manner. Communicate technical issues and product improvement ideas to technical team. Administer...

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Service Manager

Status: Closed Primary Function: Our client is looking for a Service Manager responsible for supervising and managing the Technicians/Service Delivery Team. Responsibilities: Manage the service desk team’s daily activities. Function as the customer’s point-of-contact for problem identification and resolution for issues that have been escalated by the team. Manage the dispatch process of service requests to ensure full utilization of technical resources. Improve usage of IT Support resources and increase productivity of the...

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Inside Sales Representative

Status: Closed Primary Function: Our client, a solar energy company for homeowners and small businesses, is experiencing tremendous growth and is expanding their team of inside sales people. These people will be handling all stages of the sales process…from prospecting cold and inbound leads, to needs analysis and presentation, and to closing and follow up. With an office in Bethlehem and one opening in Lancaster within the next few months, we are recruiting sales people for both. However, it may be 2-3 months before the Lancaster...

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Pharmaceutical Sales Representative

Status: Closed Position Summary: Our client manufactures, distributes and sells a robust portfolio of prescription pharmaceuticals, treating conditions such as depression, anxiety, Alzheimer’s disease, hypertension and fibromyalgia. Consistently rated as one of the top employers for sales professionals, they are in need of a representative that will be responsible for all sales activity within their individual territory. This includes (but is not limited to) sales calls to physicians, pharmacies, wholesales and any medical...

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Pharmaceutical Sales Representative

Status: Closed Position Summary: Our client manufactures, distributes and sells a robust portfolio of prescription pharmaceuticals, treating conditions such as depression, anxiety, Alzheimer’s disease, hypertension and fibromyalgia. Consistently rated as one of the top employers for sales professionals, they are in need of a representative that will be responsible for all sales activity within their individual territory. This includes (but is not limited to) sales calls to physicians, pharmacies, wholesales and any medical...

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Executive / Sales Assistant

Status: Closed Position Summary: The ideal candidate will be experienced in handling a wide range of administrative/executive/sales support related tasks and will be able to work independently as well as with heavy supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting a small office of diverse people and programs. They will also have the ability to interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive,...

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Business Development Manager

Status:Closed This person will report directly to the Owner/Master Franchisee and will have the opportunity to assume this role (including all management/operational/business development duties) within 2-5 years. Key Responsibilities Identify, cultivate, manage and track new franchise opportunities in a business development role. Meet/exceed annual quota targets. Ability to carry franchise sales through the affiliation process, conducting appropriate due diligence, negotiations, etc. Create and work business plan to achieve growth goals by...

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Industrial Sales Representative

Status:Closed This is an outside sales role developing a new customer base and maintain current customer accounts. Maintains and constantly improves the company’s competitive position. Ensures maximum sales volume of industrial welding supplies, equipment new and used. Essential Accountabilities: Increase sales by identifying and cultivating new accounts each month. Establish, cultivate and maintain a monthly target list of potential accounts. Successful territory management including maintaining existing account base, deeper...

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Client Support Representative

Status: Closed We are looking for a highly motivated self starter to work in an award winning Lancaster based financial services firm. Job Duties: Accurate completion of investment paperwork. Research and follow up of required transaction documents. Handling, scheduling and follow up on client requests. Requirements: Strong customer relation skills. Excellent attention to detail. Strong work ethic. Willingness to do what is necessary to get the job done. Ability to multi-task in a fast paced environment. Preferred: Financial services...

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Client Services Representative

Status: Closed We are looking for someone who is professional in attitude and appearance, communicates well, is capable of multitasking and staying organized, and possesses excellent interpersonal skills. Location: Lancaster, PA Compensation: 25-30K with no experience; 30-40K with experience Essential Job Functions: Respond to customer emails/telephone calls in a professional, efficient, and friendly manner (within one hour of initiation) Follow work flow procedures and protocols Complete data entry for product(s) requested / Prepare job...

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Experienced Sales Rep / Recruiter

Status: Closed We are looking for an experienced sales / recruiter to join Macula Group’s Lancaster-based sales team. The successful candidate must be a self starter, driven; a strong communicator and have experience is sales and marketing. Previous experience in staffing or recruiting is required. Information Technology is our preference. The position is virtual, and we offer some flexibility in hours if needed. Location: Lancaster, PA Compensation: This is a performance-based opportunity with an aggressive commission structure....

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