Macula Group

Business Development Manager

Status:Closed

This person will report directly to the Owner/Master Franchisee and will have the opportunity to assume this role (including all management/operational/business development duties) within 2-5 years.

Key Responsibilities

• Identify, cultivate, manage and track new franchise opportunities in a business development role.
• Meet/exceed annual quota targets.
• Ability to carry franchise sales through the affiliation process, conducting appropriate due diligence, negotiations, etc.
• Create and work business plan to achieve growth goals by identifying, advancing and closing deals.
• Coordinate and lead primary meetings and discussions continuously throughout Business Development process, i.e., cold calls, weekly “timeline-update” calls and strategy meetings regarding future business and projected closings.
• Responsible for application timeline and expense budget maintenance as well as current status analysis and reports regarding various pipelines.

Minimum Requirements:

• Minimum 5 years consultative sales experience.
• Extensive experience in a cold-calling environment.
• Proven success in meeting/exceeding monthly/quarterly and annual growth targets.
• Numerical aptitude.
• Superb time management skills and ability to multi task under high pressure and time sensitive environment.
• Ability to communicate effectively, to motivate, convince and influence people in order to reach goals.
• Strong negotiation, problem solving, territory management and interpersonal skills a plus.
• Advanced knowledge of the sales process, i.e., transactions, legal documents, sales and growth models.
• Stellar presentation skills.
• Demonstrated ability to meet desired objectives with minimal to no supervision.
• Experience in a business coaching and/or franchise sales environment is preferred.

Compensation:

$35-40k base plus commissions to exceed $100k

Length:

Permanent

Location:

Harrisburg, Pennsylvania

Click here to apply.

Industrial Sales Representative

Status:Closed

This is an outside sales role developing a new customer base and maintain current customer accounts. Maintains and constantly improves the company’s competitive position. Ensures maximum sales volume of industrial welding supplies, equipment new and used.

Essential Accountabilities:

• Increase sales by identifying and cultivating new accounts each month.
• Establish, cultivate and maintain a monthly target list of potential accounts.
• Successful territory management including maintaining existing account base, deeper penetration into existing accounts and diligent prospecting.
• Maintain and upgrade selling skills and technical/product knowledge.
• Expand existing customer base with product.
• Prepares and submits all required weekly and monthly reports in a timely manner.
• Maintain professional and neat appearance.
• Adhere to all company policies and safety guidelines.

Compensation:

$36,000 base salary (first year’s estimated compensation $45K-$50)

Length:

Permanent

Location:

York, Pennsylvania

Click here to apply.

Desktop Services Manager

Status: Closed

This is a new management role as this person will be establishing desktop services. They will come in and bridge the gap between where we are today are now and we want to go and function as a change agent, with a vision. Provide leadership and direction in a managed service environment to the Desktop Services teams. Desktop Engineering and Desktop Support teams are responsible for the central support of the desktop and mobility environment of 40 + companies. Develop and maintain Standards, Process and Procedures for these Desktop areas. Develop efficient support models and approaches to manage and support various service offerings to the companies. Develop SLA’s, provide central engineering services and automated delivery of technology to the desktop. Utilize vendor services along with internal resources to service and support a distributed network for company desktops. Work closely with other infrastructure teams such as Security, Messaging and WINTEL Server engineering as well application product teams for the implementation and maintenance desktop environments. Responsible for overall operability and evolution of the desktop environment. Responsible for departmental planning, all aspects of budgeting and forecasting, the development of existing support staff and the creation of a new desktop engineering team.

Accountabilities:

• Provide tactical planning and operational direction to the Desktop Services staff.
• Manage and direct the daily activities of the Desktop Services staff including both internal and external service providers.
• Work with the Desktop Services Managers of the various internal Companies to ensure proper points of delineation in image hand off and support to their respective desktop environments.
• Assignment and daily prioritization of incidents reported to the Helpdesk/ Service Desk; ensure all requests are handled promptly and effectively such that agreed service levels are met.
• Regularly monitors incidents, status, and speed of resolution of inquiries and problems; is proactive in devising improvements and recommending changes to systems, products, or services.
• Oversight of the sourcing contract and establishment of metrics to ensure a high level of customer satisfaction.
• Resolve technical and business issues across multiple technical areas relating to the extension of desktop technology throughout the Company.
• Manage the development and implementation of infrastructure projects supporting major systems initiatives within Production Management.
• Monitor/manage desktop and computing activities, lifecycle deployment, disaster recovery, and maintenance throughout the Company.
• Implement technical policies and standards and communicate as necessary.
• Address and resolve chronic desktop issues.
• Manage outsourced vendor agreements, employee/contractor selection, assignment/scheduling, performance evaluations, career plans, skills assessment, goal setting, and training plans.
• Prepare and maintain Desktop Support component of the budget plan. Proactively manages expense and capital targets throughout the fiscal year.
• Develops, recommends, and supports sound budget alternatives as new target pressures arise during the fiscal year.
• Ensures that the inventory of components to be supported is complete and current and up-to-date with lifecycle practices.
• Demonstrates commitment and ingenuity in expert application of available facilities to non-standard situations, investigating complex situations, diagnosing underlying causes of difficulties, and devising solutions or workarounds to ensure that the effect on operations is minimized.
• For all requests that cannot be directly resolved, provides an effective interface at the highest level between users and service providers; ensures that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved.
• Evaluates potential solutions, and implement in consultation with users, demonstrates all features, plans requirements, installs (including field modification) and commissions desktop systems, products and services and their upgrades, agreed field modifications, or workarounds.
• Be able to represent the team as required with the ability to travel domestically 25%.

Required Experience:

• At least ten years of experience in the information technology field, with experience as a service delivery and service support manager.
• Strong background in IT service delivery with a proven track record of ability to meet business requirements and deadlines within budget.
• Strong background of the desktop computing platform.
• Proven background in developing centralized delivery of desktop upgrades, patches and enhancements through automated packaging and other delivery methods.
• Strong managerial background with particular emphasis on analytical skills, decision making skills, organizational skills, technical management (desktop operating systems, software and associated hardware), and vendor relations/negotiations.
• Experience in implementing technology lifecycles and refresh processes.
• Experience in IS vendor and partner relationship management and license compliance strategy.
• Proven people management skills, with a track record of leading a team, managing performance, mentoring, and creating development and succession plans.
• Experience and commitment to customer service delivery and service level agreements.
• Demonstrated experience in effectively communicating with a broad base of technical and non-technical constituents including project teams and multiple management layers.
• Knowledge of corporate organization and business strategies.
• Outstanding interpersonal and teamwork skills.
• Balance between technical and business sense.
• Strong customer orientation and excellent negotiation skills.
• Ability to foster teamwork.

Education / Skills:

• Bachelor’s Degree in Computer Science or a related field or equivalent experience.
• Technical certifications in related fields are a plus.
• Demonstrated knowledge in the implementation and best practices approach of ITIL.

  Location:

  
  Wilmington, DE

  Length:

  
  Permanent

  Compensation:

  
  $80,000 – $100,000

  Click here to apply.

Media Sales Consultant

Status:Closed

One of the nation’s leading travel/tourism marketing companies for over 25 years, is searching for an experienced Account Executive to join our PA sales team.

Qualified candidate will possess the ability to close and service business within the Lancaster, Hershey, Harrisburg, Gettysburg tourism industry markets. Your primary focus will be to manage and grow an existing client base and develop new business relationships. The travel industry is full of fun and interesting people… we are looking for someone who loves this region of Pennsylvania and wants to help local businesses attract more visitors.

This position will manage a large existing account base with a primary focus on new business development. Clients & prospects include hotels, attractions, ski and sport business, neighborhood/business associations, chambers of commerce and convention and visitor bureaus. Our sales culture is consultative, needs-based, and client-focused. We meet client needs through a product line that includes targeted brochure distribution to visitors and locals, tourism maps, print/design jobs and advanced mobile marketing/digital products including text alerts and web advertising.

Expectations:

• Generate leads.
• Assess client needs and propose appropriate solutions that provide optimal results.
• Hit monthly revenue targets by increasing spending from existing accounts while closing new business.
• Must be able to work independently and as part of a sales team.
• Be goal-oriented with a desire to develop a large client list of satisfied customers.
• Must have a proven track record in multi-platform sales with excellent customer service skills.

Job Requirements:

• Entrepreneurial spirit and desire to grow within an established, fast paced, growing organization.
• Highly organized with the ability to professionally handle multiple accounts; excellent time management skills are essential.
• Superior customer-service and professional communication skills (both written & verbal).
• Proven success soliciting and closing self-generated leads.
• Comfortable cold-calling and presenting multiple platform packages.
• Previous advertising sales skills is a must.
• Ability to consultatively sell and grow existing accounts by selling traditional products and new technologies.
• Proficiency with Word, Salesforce.com, Excel, Outlook, basic web/SEO knowledge helpful.
• Service expectations include phone and outside sales appointments.

Compensation:

$35,000 base salary (first year’s estimated compensation $60K)

Length:

Permanent

Location:

Lancaster, Pennsylvania

Click here to apply.

Database Administrator

Status: Closed